Minnesota · Care fieldnotes
Where to take an unresolved concern
Keep the names, the label, your visit notes, and the exact concern together. Then choose the public office that handles that kind of question.
A concern about professional care
As checked October 1, 2026, Minnesota’s Board of Medical Practice accepts complaints about doctors and physician assistants. It cannot decide how much a doctor may charge.
For a nurse or nurse practitioner, use the Board of Nursing’s complaint route. Anyone can file a nursing complaint, as checked October 1, 2026.
State what happened in your own words. Keep copies of the documents you use.
A concern about a pharmacy
As checked October 1, 2026, Minnesota’s Board of Pharmacy takes complaints about pharmacies and pharmacists. Pricing disputes, rudeness, and customer-service disputes are outside its complaint authority.
Use the pharmacy name on the label. If it differs from the name you were given, include that detail.
A concern about a business claim
Minnesota’s Attorney General accepts complaints about false ads, deceptive business conduct, and health care disputes, as checked October 1, 2026.
Its consumer complaint route and a licensing-board complaint address different questions. Choose the route that fits what happened.
A problem with a medicine
The federal drug agency, the FDA, runs a service called MedWatch for reports about medical-product problems. Patients can file a report for free.
A submitted report does not prove that the product caused the problem. The FDA explains that limit in its public reporting information.
Keep the source in reach
Minnesota record
Anyone can submit a complaint; the board handles matters within its legal authority.
Open the medical board’s complaint routeMinnesota record
The nursing board provides its complaint form and submission instructions.
Open the nursing complaint routeMinnesota record
The pharmacy board explains which complaints fall within its authority.
Open the pharmacy complaint routeMinnesota record
The office describes its role in complaints about business practices and health care disputes.
Open the Attorney General’s consumer complaint routeSource note
MedWatch is open to patients as well as health professionals.
Open the FDA’s MedWatch reporting pageBefore you move on
The right route depends on the concern: professional care, pharmacy conduct, business claims, or a medicine problem.
Return to the questions to bring to care